In universities, instructors play a significant role in the teaching and learning process of students. They can help students progress throughout their studies or cause problems such as decreased motivation, decreased self-confidence, and dropping out of school. This research investigates the servant leadership behavior of Iranian university professors from the perspective of their students. I designed the action research to explore this question: What are the perceptions of Iranian graduate students from a small, private, Canadian university on servant leadership in their higher education experience in Iran? Knowing the student’s perception of their instructor’s behavior and its effect on their learning process can lead to improvement in the educational system. The purpose of this study is to explore the perspectives of Iranian students about their higher education experience in Iran based on the principles of servant leadership. In this study, five students from a small, private, Canadian university who graduated from Iran and have a history of higher education in Iran participated. Questionnaires were emailed to them, and narrative text data was generated from the submitted answers. Finally, the qualitative analysis of the answers found some Iranian instructors exhibited servant leadership characteristics, while others did not. According to the responses, some Iranian instructors focused solely on covering the syllabus during the semester and did not pay attention to the well-being of the students nor empathized with them. The results indicate Iranian students perceived the educational environment less supportive than desired. Future research could focus on different methods to enhance the graduate students’ experience in Iranian higher education.
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Mahya Karamizare has a diverse and impressive background, holding a bachelor's and master’s degree in industrial engineering with a specialization in systems management. She has significant experience in improving systems and processes. For about six years, she worked with international organizations such as Iran Dairy Industries and Iran Engineering Inspection Company. In her role at Iran Dairy Industries, Mahya Karamizare led a team of experts to assess and improve core processes, meeting ISO 9001 standards. Their work resulted in ISO 9001 certification from TUV NORD due to their efforts in implementing the standard requirements and maintaining proper documentation. Besides being skilled in process improvement, she also has valuable experience in research and development, as well as serving on the committee for strategy development at Iran Engineering Inspection Company. Before moving to Vancouver, she ran an engineering software training institute in Iran co-established with her spouse. After about five years of managing the institute, she chose to seek academic excellence in leadership to further strengthen her family's business. Interestingly, the institute continues its educational activities in Iran under her leadership. Mahya Karamizare completed her Master of Arts in leadership at Trinity Western University in Canada and her academic interests involve education management, supply chain management, and the vehicle routing problem, subjects she has researched extensively.
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