The aim of this research paper is to study the impact of recognition on employee performance in a Sri Lankan software development company. In the modern business environment, employee performance is a critical factor in determining the stability and success of the organization. It is essential to address the performance-related challenges of the industry as there are historical examples of businesses becoming bankrupt due to underperforming employees. Recognition plays a vital role in maintaining the competitive performance nature of the employees. Hence, the relationship between recognition and employee performance is explored by providing perspectives from the software engineers of this company. A mixed method was used to conduct the action research, combining both quantitative and qualitative research questions. Seven software engineers actively participated in the study. The data collection was conducted through an online questionnaire where participants were presented with close-ended questions along with an open-ended question. Findings included perception of recognition and appreciation and alignment of rewards with performance. Recommendations include management reviewing the company’s performance rewards schemes semi-annually to identify the effectiveness of the rewards scheme to enhance performance. Future research can expand the study to multiple companies in a similar industry and in different countries would also provide a comprehensive analysis of the perceptions of employees of diverse cultures on recognition’s impact on employee job performance.
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Dushianthi Madonna Samasundera is a highly motivated and results-driven marketing professional with almost a decade of experience in brand management, marketing communication, public and media relations, and advertising. She is skilled in developing and executing successful marketing campaigns that have resulted in significant business growth and increased revenue in major Financial Institutions in Sri Lanka. She possesses exceptional communication abilities and a keen eye for current market trends which has helped her to be successful in the industry. Madonna started her career at the Merchant Bank of Sri Lanka which is one of the prominent financial institutions as a Marketing Coordinator. She was able to build her career by climbing the career ladder smoothly where she was promoted to Assistant Brand Manager. Later she joined Siyapatha Finance as an Assistant Manager- Branding where she spearheaded the branding and marketing division of the company. Madonna completed her Bachelor of Arts in Social Science at the Open University of Sri Lanka. She pursued her passion for marketing by obtaining her Chartered Institute of Marketing (CIM) credential in the UK in 2015. Later she obtained her Master of Business Administration from the University of Colombo which is one of the leading public universities in the country. She came to Canada to explore her desire to get international educational experience where she completed a graduate degree in business leadership. Madonna aims to become one of the industry's most influential marketers by guiding businesses in implementing new marketing practices that effectively grow their brands.
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