Moozhan Khosroabadi pursued a master’s degree in business leadership at Trinity Western University and has a background in architectural engineering. She has strengthened her expertise in leadership and financial services with her academic degrees and industry certifications and has worked as a building material technical sales representative, where she developed strong analytical and communication skills. She currently works in the financial sector gaining hands-on experience in banking operations and customer financial solutions. Her research interests focus on servant leadership, employee performance, and job satisfaction in the banking industry in Canada, and with her passion for leadership and organizational effectiveness, Moozhan Khosroabadi aims to bridge leadership principles with business strategies to enhance workplace engagement and productivity. https://orcid.org/0009-0005-4240-1130