Amanda Lamiokor Kwakye has built a distinguished career in the financial sector, gaining valuable experience in banking operations, compliance, and internal control. Beginning as a teller before transitioning into a credit officer role, Amanda Lamiokor Kwakye developed a strong foundation in customer service, transaction management, risk assessment, and credit analysis. Her expertise in regulatory compliance and operational efficiency has strengthened risk management frameworks and corporate governance structures in banking. Amanda Lamiokor Kwakye holds a Bachelor of Arts in political science and geography, an MBA in corporate governance, and a Master of Arts in leadership. Her academic background complements her practical experience, equipping her with a strategic approach to ethical leadership, organizational change, and employee engagement. Amanda Lamiokor Kwakye’s research focuses on the impact of servant leadership on staff motivation, retention, and workplace culture within banking institutions. Committed to fostering accountability, innovation, and continuous improvement, she collaborates with industry leaders to develop leadership strategies balancing compliance with operational growth. https://orcid.org/0009-0000-7070-9494