Tsz Kiu Chan is a highly accomplished professional with over a decade of experience in the education business sector. Her journey from instructor to Center Director and franchisee has equipped her with a wide range of skills in site management, talent acquisition, training, marketing, and financial transactions. She played a crucial role in expanding a prominent Hong Kong-based private learning institution's operations to Canada, successfully implementing strategic marketing and branding in the new market. With a Bachelor of Business Administration, majoring in human resources management and minoring in psychology from City University of Hong Kong, Tsz Kiu Chan has a strong academic foundation. She further enhanced her expertise through the completion of a Master of Arts in leadership at Trinity Western University in Canada and holds certifications as a neuro-linguistic programming practitioner and mental toughness coach. Tsz Kiu Chan's research focuses on the experiences and emotions of working mother students in managing their multiple roles. As an entrepreneur, mother, and student herself, she is passionate about exploring the concept of true work-life balance and its feasibility. Tsz Kiu Chan is eager to leverage her wealth of experience and knowledge to contribute significantly to an organization's success.