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Picture of Shiva Marefatyzanjani

Shiva Marefatyzanjani

Shiva Marefatyzanjani is an accomplished brand and marketing manager and foreign commercial affairs manager with a bachelor's degree in management and further pursuing a master’s degree in leadership where she researched service industry employee and customer satisfaction related to leadership styles. Shiva Marefatyzanjani has developed professional abilities through her time at the three renowned companies RootLan, Daya Behara, and Jalice to handle foreign trade relations, direct sales teams, and design effective marketing measures. Shiva Marefatyzanjani developed extensive knowledge about market changes, branding principles, and sales optimization techniques throughout her professional experience. The core principles of her leadership approach are based on transformational leadership to empower team members while inspiring them to achieve organizational objectives. She remains dedicated to progressive learning both personally and professionally inspired by the leaders in her industry. Shiva Marefatyzanjani intends to advance in leadership positions while pursuing business expansion across global markets and promoting sustainable business practices and is committed to becoming a thought leader in leadership and management, influencing industry practices, and advocating for innovative approaches to organizational growth. https://orcid.org/0009-0003-5335-4304
Picture of Shiva Marefatyzanjani

Shiva Marefatyzanjani

Shiva Marefatyzanjani is an accomplished brand and marketing manager and foreign commercial affairs manager with a bachelor's degree in management and further pursuing a master’s degree in leadership where she researched service industry employee and customer satisfaction related to leadership styles. Shiva Marefatyzanjani has developed professional abilities through her time at the three renowned companies RootLan, Daya Behara, and Jalice to handle foreign trade relations, direct sales teams, and design effective marketing measures. Shiva Marefatyzanjani developed extensive knowledge about market changes, branding principles, and sales optimization techniques throughout her professional experience. The core principles of her leadership approach are based on transformational leadership to empower team members while inspiring them to achieve organizational objectives. She remains dedicated to progressive learning both personally and professionally inspired by the leaders in her industry. Shiva Marefatyzanjani intends to advance in leadership positions while pursuing business expansion across global markets and promoting sustainable business practices and is committed to becoming a thought leader in leadership and management, influencing industry practices, and advocating for innovative approaches to organizational growth. https://orcid.org/0009-0003-5335-4304

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    Leadership Style Impact on Employee and Customer Satisfaction in the Service Industry

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