Hao Xu holds a Bachelor and a Master of Arts in leadership from Trinity Western University in Canada. With a background in marketing and business operations, he previously worked in both marketing for a food delivery platform and gained hands-on experience in the restaurant and retail industries. His diverse work experience has provided him with insights into business operations, customer service, and team management, fueling his research interest on servant leadership and its role in resolving cross-cultural conflicts in North American organizations. Hao Xu’s research focus is on how trust, empowerment, and emotional intelligence contribute to leadership effectiveness in diverse workplaces. Passionate about leadership development and organizational growth, he integrates academic research with practical applications in business settings. With aspirations to establish his own Canadian online business, Hao Xu aims to apply servant leadership principles to create a positive work environment, enhance team collaboration, and is committed to helping others achieve their goals through ethical and transformational leadership practices.