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Home / Leadership, Management & Organizations / Impact of Leadership Strategies on the Performance of Cross-Cultural Teams in Small Expanding Educational Organizations

Impact of Leadership Strategies on the Performance of Cross-Cultural Teams in Small Expanding Educational Organizations

Abstract

The significant problem explored in this study is the challenge of leadership strategies positively impacting the performance of cross-cultural teams within small but rapidly expanding educational organizations. Given global education services are projected to grow by 7.4% annually (Namchaidee et al., 2023), understanding leadership approaches enhancing team performance is critical for sustaining competitive advantages. This issue is particularly relevant in organizations such as Canadian education companies serving Chinese students, where differences in communication styles and work ethics create complexities. This study conducted a systematic review of the literature using databases such as Semantic Scholar, refining keywords to ensure relevance. Key themes uncovered included cultural intelligence, authentic and knowledge-oriented leadership, emotional intelligence, and inclusive leadership, all contributing to higher engagement and organizational success. These themes are crucial as they provide actionable leadership insights applicable to diverse teams in education and business. Future research can employ a quantitative survey-based study to measure leadership impact on performance and a qualitative in-depth interview approach to explore leadership adaptability in growing organizations. Addressing these gaps will enable leaders to create culturally competent, high-performing teams in an increasingly globalized education sector.

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Discipline Leadership, Management & Organizations Tags cross-cultural teams, expanding organization, Featured Studies, leadership, small educational organization, strategies, team performance
  • Xinxin Zhang
  • May, 2025

About Author

  • Xinxin Zhang
    Xinxin Zhang

    Xinxin Zhang has over a decade of experience in international education, specializing in partnership development, student advising, program design, marketing, sales, and project management. Throughout...

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Picture of Xinxin Zhang

Xinxin Zhang

Xinxin Zhang has over a decade of experience in international education, specializing in partnership development, student advising, program design, marketing, sales, and project management. Throughout her career, she has played a key role in fostering collaborations between universities in North America and China, supporting sustainable educational initiatives and student success. Xinxin Zhang holds an associate’s degree in communication studies from Everett Community College, USA, as well as a master’s degree in intercultural communication from Anglia Ruskin University, UK, and further pursued a master’s degree in leadership at Trinity Western University, Canada, where she focused on organizational growth and leadership dynamics in small, rapidly growing education organizations with culturally diverse customers. Her research interests center on sustainable organizational growth, international education, global citizenship, and intercultural communication. Passionate about enhancing cross-border educational partnerships, Xinxin Zhang aims to contribute to the field through research and practice, supporting institutions in developing resilient, globally inclusive learning environments. https://orcid.org/0009-0001-4667-476X
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Picture of Xinxin Zhang

Xinxin Zhang

Xinxin Zhang has over a decade of experience in international education, specializing in partnership development, student advising, program design, marketing, sales, and project management. Throughout her career, she has played a key role in fostering collaborations between universities in North America and China, supporting sustainable educational initiatives and student success. Xinxin Zhang holds an associate’s degree in communication studies from Everett Community College, USA, as well as a master’s degree in intercultural communication from Anglia Ruskin University, UK, and further pursued a master’s degree in leadership at Trinity Western University, Canada, where she focused on organizational growth and leadership dynamics in small, rapidly growing education organizations with culturally diverse customers. Her research interests center on sustainable organizational growth, international education, global citizenship, and intercultural communication. Passionate about enhancing cross-border educational partnerships, Xinxin Zhang aims to contribute to the field through research and practice, supporting institutions in developing resilient, globally inclusive learning environments. https://orcid.org/0009-0001-4667-476X
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