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Transformational Leadership Perspectives on Artificial Intelligence in the Hong Kong Logistics Industry

Abstract

This study examines the role of transformational leadership in alleviating the challenges associated with adopting artificial intelligence (AI) in Hong Kong’s logistics sector. Hong Kong’s logistics industry is facing pressure to maintain its competitive position in the midst of intense supply chains, dwindling demands, and regulatory constraints. The study’s significance lies in highlighting how transformational leadership can support AI integration by addressing both the technical complexities and human factors hindering technology adoption. Employing a qualitative descriptive approach, data was collected through questionnaires and literature reviews, stressing on professionals within the logistics sector to understand their perspectives on leadership’s role in technology adoption. The findings reveal major transformational leadership traits—such as adaptability, emotional intelligence, creativity, and open-mindedness—are critical for accommodating employees’ reluctance to change and enhancing their readiness to embrace new technologies. Leaders exhibiting these traits foster an environment conducive to innovation and continuous improvement, the essential factors for AI implementation to succeed. Moreover, the study shows transformational leadership not only facilitates AI adoption but also serves as a motivating factor for sustainable growth and operational excellence. As a result, this research concludes transformational leadership plays a critical role in helping the logistics sector in Hong Kong realize the full potential of artificial intelligence and sustain its standing as a major global logistics hub. This is achieved by encouraging collaboration, enhancing communication, and aligning strategic goals.

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About Author

  • Siu Keung Chow

    Siu Keung Chow has over two decades of comprehensive experience in diverse business sectors, holding key positions such as sales team head at a top-tier international bank, partner at a boutique law firm, and director of a travel and advertising agency. He possesses professional qualifications as a Certified Public Accountant from the Washington State Board of Accountancy, Chartered Financial Analyst from the Association for Investment Management and Research, and Solicitor of the High Court of Hong Kong, reflecting his strong expertise across multiple disciplines. Siu Keung Chow specializes in business management, strategic marketing, identifying and capitalizing on business opportunities, and financial management. His professional expertise is complemented by a strong leadership background, making him adept at guiding teams to achieve business objectives. In addition to his corporate achievements, Siu Keung Chow is actively involved in volunteer work and pro bono professional services in both Hong Kong and British Columbia, Canada, reflecting his commitment to giving back to the community and supporting social initiatives. Siu Keung Chow holds a Juris Doctor degree from the Chinese University of Hong Kong and a Bachelor of Science in business administration from the University of San Francisco. He is completed his Master of Arts in leadership at Trinity Western University, Canada to enhance his leadership skills and advance his professional development.

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  • Lok Tony Pun

    Lok Tony Pun brings over a decade of diverse business management experience, specializing in e-commerce and operational leadership. As director of e-commerce at Changzhou Merry Ebike Company, Lok Tony Pun skillfully managed online sales, product strategies, and web analytics, driving profit margins and identifying new business opportunities. His leadership extended beyond day-to-day operations, managing user experience and promotional campaigns. Prior to this, Lok Tony Pun was founder and director of WAU Motors where he led supply chain operations, financial planning, and investor relations, securing funding from capital investors and streamlining operations for efficiency. His contributions in both sales and strategic growth were integral to the company's expansion. In his earlier role as assistant general manager at VT Industrial Technology Company, Lok Tony Pun spearheaded the implementation of key management systems, significantly enhancing operational efficiency. He also played a vital role in budgeting, financial analysis, and key account management. Lok Tony Pun holds a Bachelor of Science in business administration from the University of Southern California and is completed his Master of Arts in leadership at Trinity Western University, Canada. His multifaceted career is defined by a strong ability to lead teams, manage large-scale operations, and drive business growth through strategic planning and innovation.

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  • Wing Chi To

    Wing Chi To, she began developing followership and leadership skills in the Hong Kong Air Cadet Corps during her teenage years. After graduating with a Bachelor of Engineering in mechanical engineering, specializing in building services, from the Hong Kong University of Science and Technology, Wing Chi To transitioned from the engineering sector to a dynamic leadership role within the Hong Kong Customs and Excise Department (C&ED). She experimented and honed her leadership abilities through her journey in C&ED. Shortly before the pandemic in 2019, Wing Chi To participated in overseas tactical training with the Drug Enforcement Administration (DEA). Inspired by the DEA agents, she sparked a desire for new challenges and personal growth beyond C&ED during the pandemic years. Wing Chi To embarked on a new journey at Trinity Western University in Canada, and completed the Master of Arts in leadership in the business stream. Drawing on extensive past experience and enriched by her leadership studies, she embraces the guiding motto, "To lead with integrity, act with justice, and walk together in shared joy."

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  • Pun Fun Lam

    Pun Fun Lam has a decade of experience in the media industry, having worked with top-tier agencies across Hong Kong. Throughout her career, Pun Fun Lam has developed expertise in media strategy, cost negotiations, and leading teams to deliver impactful advertising solutions. Her experience spans working with major local and international clients, helping them achieve competitive advantages through innovative media strategies and insights. Pun Fun Lam holds a Bachelor of Social Sciences in communications specializing in public relations and advertising from Hong Kong Baptist University, as well as a Master of Arts in leadership in the business stream from Trinity Western University in Canada. Her professional vision is to lead teams in a way that nurtures creativity and maximizes contributions, while her leadership philosophy emphasizes relationship-building, performance, and team satisfaction in high-stress environments.

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Picture of Siu Keung Chow

Siu Keung Chow

Siu Keung Chow has over two decades of comprehensive experience in diverse business sectors, holding key positions such as sales team head at a top-tier international bank, partner at a boutique law firm, and director of a travel and advertising agency. He possesses professional qualifications as a Certified Public Accountant from the Washington State Board of Accountancy, Chartered Financial Analyst from the Association for Investment Management and Research, and Solicitor of the High Court of Hong Kong, reflecting his strong expertise across multiple disciplines. Siu Keung Chow specializes in business management, strategic marketing, identifying and capitalizing on business opportunities, and financial management. His professional expertise is complemented by a strong leadership background, making him adept at guiding teams to achieve business objectives. In addition to his corporate achievements, Siu Keung Chow is actively involved in volunteer work and pro bono professional services in both Hong Kong and British Columbia, Canada, reflecting his commitment to giving back to the community and supporting social initiatives. Siu Keung Chow holds a Juris Doctor degree from the Chinese University of Hong Kong and a Bachelor of Science in business administration from the University of San Francisco. He is completed his Master of Arts in leadership at Trinity Western University, Canada to enhance his leadership skills and advance his professional development.
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Picture of Siu Keung Chow

Siu Keung Chow

Siu Keung Chow has over two decades of comprehensive experience in diverse business sectors, holding key positions such as sales team head at a top-tier international bank, partner at a boutique law firm, and director of a travel and advertising agency. He possesses professional qualifications as a Certified Public Accountant from the Washington State Board of Accountancy, Chartered Financial Analyst from the Association for Investment Management and Research, and Solicitor of the High Court of Hong Kong, reflecting his strong expertise across multiple disciplines. Siu Keung Chow specializes in business management, strategic marketing, identifying and capitalizing on business opportunities, and financial management. His professional expertise is complemented by a strong leadership background, making him adept at guiding teams to achieve business objectives. In addition to his corporate achievements, Siu Keung Chow is actively involved in volunteer work and pro bono professional services in both Hong Kong and British Columbia, Canada, reflecting his commitment to giving back to the community and supporting social initiatives. Siu Keung Chow holds a Juris Doctor degree from the Chinese University of Hong Kong and a Bachelor of Science in business administration from the University of San Francisco. He is completed his Master of Arts in leadership at Trinity Western University, Canada to enhance his leadership skills and advance his professional development.
Know More

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